Frank W. Heckler, president, founded CSI with other individuals in 1985. He and his son David acquired 100% of the stock three years later. Their mission was to grow the company based on outstanding service and technical expertise to the HVAC industry. With a Bachelor of Science degree in Mechanical Engineering from the University of Illinois, Frank is well positioned to keep CSI on the leading edge of HVAC technology. “Being knowledgeable about the industry, learning what’s happening in other countries and watching the evolution of the market closely will enable us to remain leaders,” he remarks. “We’re participating in ongoing change and we have to be the best we can be. We have to have the right team and be organized and structured to be on the cusp.” Frank takes a deep personal interest in the history of Western Pennsylvania and collects books about the area.

fheckler@comfortsupplypgh.com or call 412.921.6600

David Heckler, vice president, has been with CSI for 22 years. He enjoys accomplishing the impossible. “I like to help a customer complete a difficult, overwhelming project that looked like it couldn’t be done,” he says. A graduate of Wittenberg University with a Bachelor of Arts in business administration and East Asian studies, David ha also attended ASHRAE seminars, received extensive training from Mitsubishi and completed NHRAW executive training. “We’re not just selling widgets,” Dave notes. “We have chosen to focus on the support and technical background that our employees offer. We offer on-site expertise and all the decisions are made here.”

dheckler@comfortsupplypgh.com or call 412.921.6600

Bob Kun, general manager, has worked at CSI for nine years, but never tires of the variety of projects. “The diverse array of projects we get involved with and the corresponding products used on them means there is always something new to learn and convey to our customers,” he notes. Bob appreciates the family atmosphere and the individual attention given to employees, customers, and vendors. “We provide a variety of approaches to design solutions to let the customer make a wise and educated decision,” he adds. He specializes in emerging technologies like hydronic heating, radiant floor heating, snow melt applications and is a Radiant Panel Association Certified Designer and Installer. One of his greatest challenges has been designing a multiple-zone radiant heat and snowmelt system using a high efficiency boiler and state of the art radiant floor installation methods.In his spare time, Bob enjoys spending time with his family, fishing, hunting, bowling and golfing and is looking forward to the wedding of his oldest daughter Stacey. He also has a son and younger daughter with his wife Karen.

bkun@comfortsupplypgh.com or call 412.921.6600

Don Erb, sales and technical, specializes in start up and trouble shooting of all the products sold by CSI. He joined the company in 2001 and has added to his technical school training with a wide variety of continuing education opportunities. He is a member of the Radiant Panel association and a certified installer and designer. He has participated in “Train the Trainer” seminars as well as Mitsubishi, Comfortech, Texmar, Buderus, ICP and Rehau product training. “The training afforded to me has been limitless, and has let me grow into my position within the company,” he explains.Don’s greatest installation challenge since joining CSI was coordinating, designing and helping to install a 5000 sq ft snow melting system over one hot summer. “We do our best to provide customers with the right product for the application and support that idea thru the sale and installation of the product,” he notes.  “We don’t shy away from new challenges.“With our commitment to green and innovative products, we can work together with our customers to reduce greenhouse gases to slow global warming while remaining profitable,” Don adds.In his personal life, Don is a builder, too. He is renovating a century home and raising four children with his wife Amelia. He also enjoys running.

derb@comfortsupplypgh.com or call 412.921.6600

Don Moore, sales, joined CSI in 2004 with 23 years of experience in the industry.  He has enhanced his experience with continuing education including attendance at the North American Training Academy and the Beaver County Area Vo -Tech School HVAC Course. He has also participated in HVAC classes through CSI and our product manufacturers. Don points to signing up a new dealer 100 miles away and servicing him like he was down the street as an example of the pride that CSI takes in its high level of service. He enjoys working at CSI because “My commitment and ideas truly mean something and that makes me want to give all I’ve got to make the company get better every day. I like working for a company that is family-oriented and still does business on a handshake.” Don loves the outdoors and hunting and fishing with his two sons as well as cheering them on in football and baseball.

dmoore@comfortsupplypgh.com or call 412.921.6600

Mike Corba, warehouse manager, sales and technical service adviser calls himself a “lifer.” He has been with CSI for 21 years. He explains that service sets CSI apart. “We have vast knowledge of our products and we go out of our way to solve any problem that might happen.  That’s why our home and cell phone numbers are on our cards.” Mike specializes in locating hard-to-find parts and equipment and routinely delivers after hours and on holidays. He appreciates the fact that decision-making at CSI is streamlined. “There’s no complicated corporate structure. We do everything right here and go out of our way to take care of our customers.” He likes the family atmosphere at CSI, where co-workers appreciate his sense of humor and occasional practical joke. In his leisure time, Mike enjoys camping, fishing, bike riding and home improvement. He has three children and two granddaughters.

mcorba@comfortsupplypgh.com or call 412.921.6600

Justin Kern, sales, is a relative newcomer to CSI, having joined the company in 2006. He has a Bachelor’s Degree in Business Administration and an Associate Degree in Marketing and Sales. He has also taken advantage of continuing education opportunities with City Multi Control, Service and Design Training. In describing the atmosphere at CSI, Justin says, “ We don’t just sell ‘boxes.’ Our staff is highly trained and we work hand in hand with our customers all the way through the job. We assist with equipment selection, project design as well as providing installation service and user training.“ Every day brings something new and interesting to the workplace,” he adds. “So I learn something new every day myself.” Justin can be described as a football fanatic. He enjoys playing in a flag football league and is a committed Pittsburgh Steelers fan.

jkern@comfortsupplypgh.com or call 412.921.6600

Russell Hoffmaster who has worked as a delivery/warehouse employee on the CSI team for two years, says the one thing he would like to tell customers about CSI is that "We're big enough to count, but small enough to care." He enjoys working for CSI because of his co-workers. In fact, Vice President Dave Heckler’s approach to employee empowerment is something that Russell has never seen before. After high school Russ hit the road for two years as a musician and admits that life on the road in the early '80s taught him volumes. He and his wife, Alice (who owns The Write Design, a web-based graphic design and web site development company) have one daughter, Valerie, who attends Hopewell High School. Russ spends his free time playing music on the weekends with his band Whiskey Grin.

rhoffmaster@comfortsupplypgh.com or call 412.921.6600

Marci Heckler has served as administrative assistant on the CSI team for more than a decade. She sums up the company’s service philosophy this way, “We are willing to do whatever we can to help you, day or night.” That attitude extends to helping other members of the CSI team. “We are a very close knit group,”Marci notes. “We are all willing to help one another.” She is married to David Heckler, owner and vice president and mother to their three boys, aged 6, 9 and 21. In her few precious leisure hours Marci enjoys scrap booking, reading and traveling.

mheckler@comfortsupplypgh.com or call 412.921.6600

Sandy Falkowski, receptionist, wants customers to know that “we are here when you have a problem.” A nine-year CSI veteran, she keeps her skills sharp with computer classes. In addition to being the voice of CSI on the phone, she helps out her co-workers by finding information and pitching in whenever necessary. Sandy appreciates the family atmosphere at work and at home enjoys activities with husband Paul and two daughters, Jennifer and Lori. 

sfalkowski@comfortdsupplypghcom or call 412.921.6600

Rose Myl, bookkeeper, has been with CSI for two decades. She appreciates the fact that the family-oriented business has enabled her to work while raising her daughter. She holds an associate degree and her continuing education has included bookkeeping seminars.

rmyl@comfortsupplypgh.com or call 412.921.6600